Privacy Policy

Effective Date: Mar 23, 2026

1. Introduction

BigTrade.in (“we”, “us”, “our”) provides financial tools, data, and analytics to help users with investing and trading decisions. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, APIs, and related services (the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect the following types of information when you use our Services:

Account information: name, email address, username, password (hashed), contact details etc...

Usage data: pages visited, tools used, clicks, time spent, referring URLs, browser type, device information, and IP address.

Financial preferences (optional): watchlists, symbols added to watchlists, research reports and alerts saved against each symbols, watchlist columns and saved screeners you create on our platform (we do not require brokerage login credentials).

Communication data: content of messages or support requests you send to us.

Payment collection data: this is usually managed by our trusted payment gateway providers.

Cookies and similar technologies: identifiers used to remember your settings, maintain sessions, and analyze usage (see "Cookies and Tracking Technologies").

We do not knowingly collect sensitive personal data (such as Aadhaar, PAN, or bank account numbers) unless you explicitly provide it for a specific, disclosed purpose.

3. How We Use Your Information

We use your information to:

Create and manage your account and authenticate your logins.

Provide and improve our financial tools, data, charts, and analytics.

Personalize your experience (e.g., remember preferences, watchlists, and layouts).

Communicate with you about service updates, security alerts, and support responses.

Analyze site performance, prevent fraud/abuse, and ensure platform security.

Comply with legal obligations and enforce our Terms of Use.

We do not sell your personal information to third parties.

4. Legal Basis (where applicable)

Where required by law (e.g., DPDPA‑type laws), we process your data based on:

Your consent (e.g., newsletters, certain cookies).

Contractual necessity (to provide the Services you registered for).

Legitimate interests (e.g., improving tools, preventing fraud), balanced against your rights.

Legal obligations (e.g., record‑keeping, responding to lawful requests).

5. How We Share Your Information

We may share your information with:

Service providers: hosting, analytics, email delivery, payment gateways, error monitoring, customer support tools—only to the extent necessary for them to provide services to us, under confidentiality obligations.

Compliance and law enforcement: if required by law, regulation, legal process, or to protect our rights, users, or the public.

Business transfers: if we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to the same protections.

We do not share your identifiable personal data with third parties for their own direct marketing.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide certain features. You can manage your cookie preferences through your browser settings. Types of cookies we use:

Essential cookies: necessary for core site functionality (e.g., login sessions).

Security cookies: necessary to cross check authenticity of the request from your browser (e.g., csrf tokens).

Functionality cookies: remember your preferences and settings to give you a smoother experience. (e.g., theme toggle)

Performance cookies: collect anonymous usage data to help us improve the site.

There are other third party cookies as well. These are required for providing various other functionalities such as logins, payment processing, safe guarding website servers. These third party cookies are from the well trusted brands who are the market leaders in their field. These cookie are equally important to give you a good experience, while using our platform.

7. Data Retention

We retain your information for as long as necessary to:

Provide and maintain your account and Services.

Comply with legal, regulatory, tax, or accounting obligations.

Resolve disputes and enforce our agreements.

When data is no longer needed, we may delete or anonymize it in line with our data retention policies.

You can yourself delete your account and all the linked data from your account settings page when you thinks it is no longer required.

8. Data Security

We use reasonable technical and organizational measures to protect your information, including:

Encrypted connections (HTTPS) where possible.

Top notch VPS hosting providers, login auth providers, payment gateways, email hosting providers

Using best in class DNS providers for protection against any security breach.

Access controls and authentication on internal systems, using encrypted private-public key mechanisms.

Storing passwords using strong one‑way hashing algorithms.

Backup and snapshot of the servers periodically.

Limiting employee and contractor access to personal data on a need‑to‑know basis.

No method of transmission or storage is completely secure; we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

Access the personal data we hold about you.

Request correction of inaccurate or incomplete data.

Request deletion of your data, subject to legal and operational limits.

Object to or restrict certain processing.

Withdraw consent where processing is based on consent.

You can exercise many of these rights through your account settings or by contacting us (see “Contact Us”).

10. Third‑Party Links and Content

Our Services may link to third‑party websites, tools, or data providers. We are not responsible for the privacy practices of those third parties, and their policies will govern your use of their services. Review their privacy policies before providing any information.

11. Children’s Privacy

Our Services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. International Data Transfers

We currently store and process your data on servers located in India. If you access our Services from outside India, your information is still processed on servers located in India and is not transferred to other countries. Where required by law, we implement appropriate safeguards to protect your data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top and, where appropriate, notify you via email or in‑app notice. Your continued use of the Services after changes take effect means you accept the updated Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

[email protected]

Please allow us a reasonable time to respond to your inquiries. Thank you for trusting BigTrade.in with your information. We are committed to protecting your privacy and providing a secure experience.

Last updated: Mar 23, 2026